At HM Distributors, we understand the importance of timely delivery and aim to provide a seamless shipping experience for all our customers. Below are the details of our delivery policy for solar panel and accessories products:
1. Delivery Timelines:
Pakistan: Orders within Pakistan are typically delivered within 3-5 business days from the date of purchase.
United States and Canada: Orders to the United States and Canada are expected to be delivered within 7-10 business days from the date of purchase.
Rest of the World: For orders outside of Pakistan, the United States, and Canada, delivery may take 12-15 business days from the date of purchase.
Please note that these delivery timelines are approximate and may vary depending on factors such as product availability, customs clearance, and shipping carrier efficiency.
2. Shipping Methods:
We utilize trusted shipping carriers to ensure the safe and timely delivery of your orders. The shipping method may vary based on your location and the specific products ordered.
3. Tracking Information:
Once your order has been dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your delivery and estimate its arrival.
4. Shipping Costs:
Shipping costs are calculated based on the weight of the products ordered and the delivery destination. During the checkout process, you will be provided with an estimated shipping cost before finalizing your purchase.
5. Customs and Duties:
For international orders, please note that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the recipient. HM Distributors is not responsible for any delays or additional charges incurred during customs clearance.
6. Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are unable to make changes to the delivery address once the order has been dispatched.
7. Delivery Exceptions:
In rare cases where unforeseen circumstances may cause delays in delivery, such as extreme weather conditions or carrier disruptions, we will make every effort to notify you promptly and provide updates on the status of your order.
8. Contact Us:
If you have any questions or concerns regarding your delivery, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with HM Distributors is enjoyable and hassle-free.
Thank you for choosing HM Distributors for your solar panel and accessories needs. We appreciate your business and look forward to serving you!